Video text transcript
Swap for Good - Little Italy
00:00 [Alice] So next we're going to hear from Adam
00:01 from Little Italy, and I'm just going to find
00:07 sorry Alicia are you able to unmute Adam for me
00:11 Here we go I should be able to do that
00:15 There we go, Adam if you're ready
00:17 we'd love to hear from you.
00:19 [Adam] Hey guys, how are you doing? Thanks for having me on
00:22 So yeah, we just got invited to talk about Claycups
00:26 and a few of the other initiatives
00:28 that we've been doing as Little Italy
00:29 as roasters and supplier of coffee
00:32 Firstly, with Claycups
00:34 it was an idea very similar to what Ryan was talking about with
00:37 Green Caffeen where, Claycup Bank or a mug library
00:40 where people can come in, they pay
00:42 a very nominal deposit of $7.50, which they can
00:45 redeem at any point when they want to get out of the
00:47 Claycup bank. And, it's super simple, they come with their clean cup
00:51 we put it through the dishwasher, make sure its sanitised
00:53 and go through all the processes that Angus was talking about
00:56 and then we freshly make their coffee
00:59 give it to the customer, they obviously have kept
01:01 their lid previously, they put it on
01:03 and off they go.
01:05 As Ryan mentioned it's super helpful when its in
01:07 our system and we don't have to sanitise,
01:10 wash our hands, or receive dirty keep cups,
01:12 which was quite common pre-coronavirus
01:15 but you know that has been weeded out
01:17 as people have become more aware of their lifestyles, habits and changes.
01:21 It's super good. Both our cafes
01:25 in Balgowlah and Curl Curl it's been
01:26 taken up by the local community, they all loved
01:29 the fact that we were offering an alternative to
01:32 keep cups if they forgot it at home, or they were really
01:34 embarrassed that it was quite dirty in the car
01:36 so they could just out a deposit, if they had forgotten
01:38 redeem the cup, and receive their deposit
01:41 the next time they were in.
01:44 We found it pretty good that we can do our little drop in the ocean
01:46 as you were talking about Alice, where it was
01:49 every small, little action helps.
01:51 And that's sort of pushed us to offer
01:54 a new service with Little Italy as well.
01:56 One of our customers that opened up in Copacabana Beach
01:58 I know its in the Central Coast so not really our zone
02:01 but they do no single-use anything
02:06 so they didn't do takeaway cups
02:07 all their food and everything is prepared to eat on site
02:10 and if you don't like it, they pretty much say you can go to the pie shop
02:13 down the road or do anything else.
02:15 So in line with that we started supplying them coffee in 5kg
02:19 reusable buckets. And yes, being on the Central Coast
02:22 did pose a bit of an issue but
02:24 as anything there is always going to be teething problems and
02:27 we were able to overcome it by finding a system
02:29 where we keep enough buckets and enough stock to ensure
02:32 that they are using freshly roasted coffee
02:34 and maybe once a month we'll drive up there
02:36 or they'll drive down here and return all the buckets
02:39 to be cleaned, sanitised and refilled
02:41 with freshly roasted coffee.
02:42 Which has been great and something that I thought was pretty brave as a new
02:45 cafe/bakery to be able to engage that and really put their
02:50 ethos and their morals at the forefront
02:52 and you know probably lose our on a few sales and some income
02:54 by being so strong with what they believe in
02:58 And it pushed us to try and encourage our other customers
03:02 and a new customer in Dee Why has just come on board,
03:05 HideOut Cafe. Their first day of operation was today
03:08 and they've come on board with the buckets and so far
03:12 they said it was really good. We're going to try to encourage
03:13 a lot more of our customers to jump on board too.
03:16 [Alice] Fantastic. And what sort of set up costs are involved
03:25 In that, in the bucket system?
03:28 [Adam] It's actually pretty good because you eliminate the cost of the kilo bags
03:33 and essentially the one thing that irritates me about the kilo bags
03:35 is that its literally transporting coffee from our warehouse
03:39 to the cafe and then being chucked in the bin
03:41 or being filled with ground coffee and taken home,
03:44 and then being chucked in the bin
03:45 So they don't really serve a purpose besides keeping the coffee fresh
03:50 and concealed from bacteria
03:53 so it costs us about $11 - $12.
03:56 And then that pays itself off within 3-4 deliveries
03:59 and then everything else is a saving.
04:01 So financially it does make sense too.
04:04 [Alice] That's fantastic
04:06 Wonderful to hear about that new initiative thank you
04:09 Look forward to hearing from Hideout Cafe in the next one of these
04:12 about how they are getting on.
04:14 Ok so thanks for that.